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Press Release
9 in 10 Retailers Turn to AI to Navigate Supply Chain Challenges
Tuesday, October 3, 2025
Retailers are planning significant investments in advanced digital solutions and warehouse automation to help address supply chain challenges and optimize fulfilment operations. A recent survey by global technology intelligence firm ABI Research found that more than 90% of retailers plan to deploy AI for both decision support and network optimization.
"Gen AI applications have slowly been applied by retailers over the last year, with most exploring system support chatbots and customer-focused support tools. More eyes are turning towards agentic AI applications, and more than 40 percent of respondents strongly agree that AI agents can help automate decision-making for tasks such as adjusting inventory levels, re-routing shipments, and triggering automatic re-orders," said Ryan Wiggin, Senior Analyst.
In addition to software and automation investments, retailers are getting serious about...
Press Release
Embodied AI Ushers in a New Robotics Era: ABI Research Identifies Multi-Billion-Dollar Retrofit Market and Even Larger Greenfield Opportunity
The integration of artificial intelligence (AI) into robotics is no longer a futuristic concept but a present-day reality poised for significant market expansion, according to global technology...
Blog
ABI Research’s Top 13 Technology Trends to Know in 2026
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