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ABI Research Coverage of TeamViewer

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TeamViewer SE is a 1,4000+ employee-strong global technology company based in Göppingen, Germany, known for its remote access and support software, TeamViewer. Founded in 2005, the software enables users to connect, monitor, and control computers, machines, and other devices across various industries, helping to digitalize processes along the industrial value chain. TeamViewer is publicly traded and a member of the MDAX and TecDAX stock indices, and generated US$680 in revenue in 2023.

TeamViewer Awards & Publications

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Logistics Digitalization and the Value of Vision Picking

With vision picking, picking operations become more efficient while reducing error rate significantly—potentially to zero. Worker safety is improved through greater environmental awareness and improved device ergonomics. Fewer repeat deliveries can result in a substantial cost reduction and customer satisfaction increase, while also having sustainability benefits.
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Improving Manufacturing After-Sales Service With Remote Technologies

When it comes to after-sales service, companies always speak of the importance of customer satisfaction and loyalty, yet the needs of the market are shifting: an increasing number and dispersion of assets, geographic expansion, downtime costs, and sustainability demands put pressure on a declining workforce of reliable support experts. With these factors, the importance of a robust after-sales ecosystem is paramount, as is the positive impact on operations and customer experience.
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Enabling Next-Generation OEM Services with Embedded Machine Connectivity

Original Equipment Manufacturers (OEMs) have benefitted from the adoption of IoT technology as part of their digital transformation roadmaps. This whitepaper discusses how embedding IoT connectivity into field equipment at the point of manufacture allows OEMs to accelerate their digital transformation agendas and meet both customer-facing and internal business goals.
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Field Service and Augmented Reality is a Perfect Match

Frontline workers are at the forefront of AR usage for good reason—the most essential and high-impact maintenance, training, and expert
knowledge are found at the worksite. That worksite is highly variable as well and includes oil rigs, wind turbines, factory floors, data centers, etc. This presents some barriers, as well as accelerators, for AR in the field. These can shift parameters around Return on Investment (ROI) and time to value depending on the company and product/service type, working environment, level of existing digital maturity, and desire for integration into existing systems. These all have both benefits and drawbacks in the grander ROI conversation.
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Automotive Sector Complexities and the Role of Augmented Reality

With complicated supply chains spanning the globe, automotive operators are beholden to every facet of their value chain to maintain
production. If a parts supplier experiences unexpected downtime, the impact is felt through the rest of the value chain up to the OEM.

ABI Research Competitive Rankings of TeamViewer

Coverage of TeamViewer by Technology Area

TeamViewer in Extended Reality (XR) Technologies

TeamViewer in Industrial & Manufacturing Markets

TeamViewer in Industrial & Manufacturing Technologies