Understand commercial challenges that are associated with consumer value chain and consumer operating model.
Identify the strategic underpinnings of mapping upward on the sustaining cellular improvement trajectory, and mapping downward toward subsystems and the channel.
Develop a deeper understanding of how the consumer value chain is evolving because of vertical and horizontal openness.
Critical Questions Answered
Why might Communication Service Providers (CSPs) find it challenging to generate new growth with 5G in the consumer domain?
Why is it important for CSPs to open up the cellular ecosystem to software and cloud innovation?
What are some fundamental commercial differences between selling Mobile Broadband (MBB) offerings and selling software?
Why is it important for CSPs to separate disruptive new growth interfaces from mainstream consumer interfaces?
How can CSPs continue to remain profitable and relevant in a digital ecosystem?
Research Highlights
Overview of a blueprint for new growth, including services convergence, how to approach disruptive innovation, and how CSPs should reframe their approach to risk.
A framework that CSPs can use to establish the right commercial structure for existing and new growth ventures.
Analysis of how CSPs are expected to innovate their operating model and begin to deliver value.
Three relevant market case studies of how CSPs are approaching business diversification.
Who Should Read This?
Boardroom and management teams of CSPs.
Strategy executives tasked with finding new growth beyond consumer.
CSPs’ Chief Executive Officers (CEOs), Chief Operating Officers (COOs), and Chief Strategy Officers (CSOs) tasked with shaping new growth businesses.