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Public Cloud Demand Will Be Increasingly Undermined by Reliability and Sustainability Concerns |
NEWS |
Public clouds have always been dogged by security concerns from the financial sector. Its global, decentralized structure means that enterprises feel that they unaware of where and how their “sensitive” data are stored. In addition, the Bank for International Settlements (BIS) wrote about the “policy blind spot” that exists due to the increasingly prominent role of large technology firms in the financial sector. It highlighted the need for greater regulation and supervision of the interdependencies between big tech and the banking sector.
Alongside these ever-present security concerns, recent events caused in part by the U.K. heat wave have created a fresh wave of reliability and sustainability concerns. Google Cloud and Oracle servers failed on July 19 due to cooling issues; selected machines were powered off to avoid long-term damage, causing some resources, services, and virtual machines to become unavailable. Although 40.3° Celsius will not likely be a regular U.K. temperature, this failing has underpinned the infrastructure fragility, especially for verticals running life-critical use cases (e.g., healthcare, manufacturing, and financial). Reputations are being dented by negative press, and customers are moving back to on-premises servers. But tighter regulations may be the remedy and will help slow the enterprise migration.
Regulation Must Not Only Be Impactful, but Plausible, Given the Expected Opposition from Hyperscalers |
IMPACT |
In 2021, Europe’s Climate Neutral Data Centre Pact took a proposal to the European Union (EU) looking to proactively impose suitable climate regulations to enable the sector to meet the EU’s goals by 2030. The underpinning message is that the operators should be leaders, as the cloud and digital transformation can help support carbon neutrality through digitalization. Europe is also a leader in terms of security, as strict General Data Protection Regulation (GDPR) laws have driven data sovereignty across the data center market, while the European Cloud User Coalition (ECUC) has been set up to ensure secure cloud applications for European financial institutions.
Although the EU seems to be ahead of the curb, the United States has shown some resilience against market forces. In 2021, the U.S. Environmental Protection Agency (EPA) released new data center energy efficiency standards specifying the necessity for a 20% decrease in carbon footprint. But, given certain vertical requirements, neither the EU, nor the United States has sufficient standards to induce a cross-vertical public cloud revival. ABI Research highlights three areas that could, with tighter regulation, support social value and underpin enterprise public cloud revival:
But in reality, hyperscalers are likely to use their deep pockets and influence to rally against any form of regulation, even if it could incentivize a public cloud revival. So, one must always ask the question, what regulation could be plausible in this market with oligopolistic and highly influential opposition?
Regulation Will Not Curb Innovation, but Will Stimulate an "Arms Race" to Attract High-Value Customers |
RECOMMENDATIONS |
Regulation has always been frowned upon as stifling innovation, with more flexible legislation being used to lower administrative costs and spur investment spending. However, in terms of the public cloud/data center market, ABI Research believes that regulation could force investment, leading to sustained value creation. When the prize is so big and operators have significant capital reserves and investment support, regulation can stimulate an “arms race” with the goal of creating the best public cloud conditions to support these high-value customers, while also looking to salvage reputations during a prolonged period of negative press.
This “arms race” that looks to support sustainability, energy savings, and infrastructure resilience would also provide an opportunity for Information Technology (IT) and equipment vendors (e.g., Intel, Nokia, and Ericsson). These vendors must accelerate innovation in these areas to provide the infrastructure to support this regulation. Alongside operators, these stakeholders must play a role in developing regulation to ensure that industry expectations are actually achievable. To best profit from regulation, these vendors must take the following steps: 1) align their innovation/investment strategies closely to customer/regulatory requirements; 2) use increasingly sustainable production methods to reduce emissions across the board, which will be a key selling point; and 3) increase supply chain resiliency through near shoring. These will all be critical to support and profit from changes in cloud/data center regulation.
Overall, attainable regulation, defined in consultation with ecosystem stakeholders, could underpin a public data center revival. Some commentators may say that greenfield regulation does not go far enough, but when the market holds so much power, any progress toward deeper sustainability, security, and infrastructure regulation will be promising, support a cross-vertical public cloud return, and hopefully be a stepping stone to more impactful regulation in the future.